Property Manager, Multifamily

Property Manager, Multifamily

Job Summary:

Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, and motivating high-performing teams to maximize property performance.

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Completing lease/renewal paperwork to ensure company standards.
• Tracking and evaluating advertising and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
• Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervising day-to-day operations of the entire on-site team, ensuring all policies and procedures are followed.
• Maintaining effective on-site staff through interviewing, hiring, and coaching.
• Maintaining residents’ files in accordance with company standards.
• Maintaining a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Managing and maintaining all aspects of community budget and finances.
• Working with leasing staff to ensure leasing/marketing goals are met.

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills with excellent oral and written communication skills.
• Determine leasing opportunities for staff and work on goal setting, improving performance of each staff member.
• Supervise day-to-day operations of team, ensuring all C&W policies and procedures are followed.
• Work with leasing staff to ensure leasing/marketing goals are met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

• Bachelor’s Degree preferred.
• Real Estate License preferred.

• 3+ years of Property Management experience.
• 3+ years of Management experience.

This job operates in a professional office environment. The role routinely uses computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel is required.

Stand and walk for extended periods; ascend and descend staircases, ladders, and step stools. May be required to travel between buildings in varying outdoor weather conditions. Remain stationary 85% of the time and operate office machinery. Can exert up to 25 pounds occasionally or frequently. Travel may vary up to 15% of the time.

The job description is not a comprehensive list of all activities, duties, or responsibilities. Other duties may change or be assigned at any time with or without notice.

Salary range: $63,750.00 – $75,000.00. Benefits include health, vision, dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time off.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the ADAAA, if you have a disability and would like to request an accommodation, please call or email  Please refer to the job title and job location when you contact us.