Operations Manager

We are seeking a highly driven and results-oriented Operations Manager to lead and oversee field operations within a growing horizontal construction organization. This individual will be responsible for managing daily operations, driving operational excellence, developing business opportunities, and ensuring the successful execution of projects while maintaining a strong focus on safety, profitability, quality, and client satisfaction.

The ideal candidate is a firm but fair leader who possesses exceptional emotional intelligence, strong business acumen, and a proven ability to motivate teams while holding them accountable for performance. This role requires a strategic thinker capable of balancing operational execution with long-term growth initiatives and business development efforts.

• Provide strategic and day‑to‑day leadership for multiple horizontal construction projects, including utility installation, site development, civil infrastructure, roadway construction, underground utilities, and related operations.
• Direct and support Project Managers, Superintendents, Foremen, and field personnel to ensure projects are delivered safely, on schedule, within budget, and to quality standards.
• Develop and implement operational processes, procedures, and best practices that improve efficiency, productivity, and profitability.
• Monitor project performance metrics, labor productivity, equipment utilization, and resource allocation to maximize operational effectiveness.
• Ensure compliance with company policies, client requirements, regulatory standards, and safety programs.

• Maintain full Profit & Loss responsibility for assigned business units, regions, or operational divisions.
• Develop, manage, and forecast operational budgets, labor costs, equipment expenditures, and project financial performance.
• Review project cost reports, job profitability, revenue forecasts, and operational KPIs to ensure financial objectives are achieved.
• Identify and implement cost‑control initiatives while maintaining quality and operational integrity.
• Drive accountability throughout the organization regarding financial performance and project execution.

• Collaborate with executive leadership to identify and pursue new business opportunities, strategic partnerships, and market expansion initiatives.
• Build and maintain strong relationships with clients, municipalities, utility companies, engineering firms, and industry stakeholders.
• Participate in proposal development, estimating reviews, contract negotiations, and client presentations.
• Serve as a trusted advisor to customers by ensuring exceptional project delivery and responsiveness.
• Support revenue growth through repeat business, customer retention, and operational excellence.

• Lead, mentor, coach, and develop high‑performing teams across field and office operations.
• Foster a culture of accountability, collaboration, continuous improvement, and professional development.
• Conduct performance evaluations, succession planning, workforce planning, and leadership development initiatives.
• Promote a positive workplace culture built on trust, transparency, respect, and operational excellence.
• Effectively manage employee relations matters with professionalism, consistency, and fairness.

• Champion a safety‑first culture throughout all operations.
• Ensure adherence to OSHA regulations, company safety policies, environmental requirements, and client‑specific safety standards.
• Participate in incident investigations, corrective action planning, and risk mitigation efforts.
• Drive continuous improvement initiatives focused on reducing incidents and enhancing overall workplace safety.

• 7+ years of progressive experience within horizontal construction, civil construction, underground utilities, infrastructure, pipeline, site development, roadway, or related industries.
• Minimum of 3 years of leadership experience managing multiple crews, projects, departments, or operational business units.
• Demonstrated experience with P&L…