Social Service Director Job Pompano Beach area,Florida USA,Management

Social Service Director

The Social Services Director is responsible for the successful coordination, management, and overall operation of Broward Children's Center's Social Services Division programs and staff. These programs include the Respite In-Home and Out-of-Home Program, Mental Health Program, Advocacy Program, Family Strengthening Program, and Nutrition Education Program. This position ensures the highest degree of quality, confidentiality, and professionalism while overseeing service delivery, compliance, and program outcomes.

Additionally, the Social Services Director is responsible for accurate billing and financial oversight of services provided.

EDUCATION and/or EXPERIENCE

A Licensed Clinical Social Worker (LCSW) or Minimum Master of Social Work degree from a school accredited by the Council of Social Work Education with a minimum of three to five years of experience in social services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

Directly supervises all Social Services Department employees, including but not limited to Respite Sitters, Respite Supervisors, Child Specialists, and Social Workers. This position may also oversee additional programs, contracts, or services as funding and organizational needs evolve.

Oversees and provides direct support to all contracted services within the Family Strengthening, Advocacy, Respite, Mental Health and other programs.

Manages hiring, onboarding, training, performance evaluations, disciplinary actions, and professional development of all departmental staff.

OTHER

SKILLS AND ABILITIES

Strong management, leadership and communication skills.

Strong organizational and multitasking skills

Experience executing contract requirements

Experience with managing program

Bilingual a plus.

Excellent interpersonal skills and email/phone etiquette with families and staff.

Ability to multi-task and to work effectively as a team member and in time sensitive situations.

Self-starter with initiative and creativity to develop new ways to meet client and program needs. Proficient in Microsoft Word, Excel, and Outlook

Previously worked in Healthcare Facility, Medical background, or Non-Profit

Experience with developmental disability population, Pediatric experience preferred and knowledge of local resources a plus.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Florida Driver's License

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

Manage multiple contracts with program funders (Broward County, Children's Services Council, TAFT, and others) to ensure full utilization including all required reports and other timely requirements

Conduct all hiring, employee evaluations, disciplinary actions

Supervision of program services and staff in accordance with model fidelity, screening and acceptance of appropriate BSO referrals

Provide support and services to families served by programs overseen when direct services staff require assistance

Conduct regular team and individual meetings (monthly, quarterly, and annually as required) with all staff and programs

Responsible for preparing and monitoring monthly and annual program budgets

Responsible for successful internal audits and external audits by funders

Oversee programs and departments monthly and annual activities and groups.

Gather and track client data for programmatic outcomes, demographics and reporting

Assist as needed with writing programmatic portions of funding proposals and grants

Regular Quality Assurance of all programs' staff documentation and client paperwork to ensure charts are complete and in compliance

Meet with staff on a consistent basis

Conduct presentations, tours, and resource fair representation for the community, clients, and other agencies regarding BCC services…