Registered Nurse CNC Emergency Room Coordinator

As the nation’s largest private employer of Registered Nurses, we’re honored by the trust of over 100,000 nurses and committed to supporting safe, high-quality care for which they can practice. That’s why more than 80% of our hospitals earn an A or B Leapfrog safety grade, rank in the top 5% nationally for patient outcomes through Health Grades, or are recognized as Magnet or Pathway to Excellence facilities.

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The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and charge nurse duties in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.​​​

Essential Job Functions:

• Collaborates with a multidisciplinary team to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
• ​Exercises judgement and provides direction regarding patient care assignments using established policies/procedures.
• ​Operationalizes evidence-based practices to enhance patient safety and quality outcomes.
• ​Supports the achievement of internal/external benchmarks, accreditations, and designations.
• ​Ensures compliance with all policies, procedures, and regulatory standards.
• ​Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• ​Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• ​Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• ​Collects comprehensive data pertinent to the patients’ needs and situation.
• ​Triages the patient utilizing age, developmentally appropriate and culturally sensitive practices to prioritize and optimize patient flow, expediting those who require immediate care.
• ​Analyzes assessment data to determine diagnosis or issues, identifies expected outcomes, plans care, implements and evaluates progress toward the attainment of the expected outcomes.
• ​Communicates effectively and collaborates with patients, families and others in the conduct of nursing practice.
• ​Demonstrates competency in EMTALA regulations.
• ​Practices ethically and in an environmentally safe and healthy manner.
• ​Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.
• ​Ensures compliance with evidence-based practices that enhance patient experience and customer service.
• ​Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
• ​Supports a patient-first philosophy and engages in service recovery when necessary.
• ​Leads in a way that inspires commitment to the vision/mission/values of the organization.
• ​Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
• ​Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement.
• ​Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively superior organization.
• ​Resolves and/or channels employee grievances, disputes, or concerns according to appropriate procedures. Escalates issues as needed.
• ​Supports physician partnerships.
• ​Represents the organization positively within the community; participates in company-supported community/patient events and…