Associate Sales Representative

Overview

Dal-Tile is currently seeking an exceptional Account Service Representative to join our TEAM! As the Account Service Representative, we need someone ready to provide a variety of support, such as increasing sales, servicing existing customers using key company tracking programs, and utilizing product knowledge to match customers with Dal-Tile products.

Primary Objective: Increase Dealer product sales within the assigned territory. Improve existing business through current Dealers with a focus on the “Studio Direct” program, aligning with Corporate and Regional objectives. Develop new business within the territory. Work with Regional Sales Management and Corporate Dealer Sales Management to enhance Dealer sales, product mix, and overall profitability.

• Enters all call reports within Salesforce and maintains call cadence.
• Services existing Studio Direct Dealers by making sales calls, developing business relationships, keeping them apprised of products, product promotions, merchandising programs, and training dealer retail sales associates.
• Prospects, secures, and registers new Studio Direct Dealers.
• Works with Studio Direct Dealers to specify Dal-Tile products on their residential new and remodel projects.
• Maintains Studio Direct samples and merchandise to position our products as “go to” for the dealer retail sales associates.
• Presents product knowledge seminars to Dealers during their regular sales meetings.
• Reviews, monitors, and tracks product usage by Dealers and provides follow-up data to GSM.
• Establishes working relationships with all dealer customers to ensure a complete working knowledge of their business practices and/or protocol, and has a total working knowledge of all our marketing support materials and how they can best be utilized.
• Communicates merchandising trends and competitive products, and product-forecasting needs to GSM.
• Performs all other assigned duties as required.

• High School Diploma required, no experience needed.
• Must be able to lift to 50 lbs. repeatedly.
• Must possess a valid driver’s license.

• Self-motivated with the ability to work under little or no supervision.
• Must possess proven interpersonal skills, including influencing and negotiation skills.
• Strong verbal, written communication, and presentation skills.
• Must be able to exercise independent Judgment and demonstrate solid time management and organizational skills.
• Has proficient skills using Microsoft Office applications.