Professional Carpenter

Overview

The pay range for this position is $28 to $35 and is dependent on your experience as a professional carpenter and you must live in Broward County.

dyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsmen who can “do it all” while taking excellent care of our customers.

This is a Commission Based role and we are seeking professionals with the mindset to upsell additional services to support our client needs. Repeat business and referrals are a cornerstone of our client relationships and our Service Professionals are those front line ambassadors.

When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Company-supplied van with gas card (assuming no driving suspensions for 3 years)
• A back office that takes care of filling your schedule, so you don’t have to
• An office team that answers all calls and helps you take care of the customers
• Your own iPad and technology support for using our state-of-the-art internal system, Service Titan
• And so much more…

• Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
• Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.

Here are some of the ways that we’ll measure your performance in the role.

• Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
• Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer. Pay is a % of Labor
• Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
• Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.

• Consultative mindset, helping solve problems
• Excellent Communication Skills and ability to drive team work
• Team Success depends on everyone.
• Being part of the solutions we provide with highest Quality
• Continuous learning personality

• You’ll need to self-manage as you may service a client solo.
• You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.
• Have a business mindset, we are a licensed GC, lets do the big jobs
• You’ll need to have the necessary tools, including the ability to use technology.
• You’ll need to document the job while following our process, the Mr. Handyman Way.
• You’ll need to wear proper PPE as well as booties to protect our customer’s home.

These are the minimum requirements to be considered for this position.

• Live within the area, Broward County is required.
• Have 8+ years’ experience as a paid carpenter
• Own your own tools
• Be insurable for driving our vehicle (no license suspensions past 3 years)
• Complete a background and driving record check
• Able to lift 50 pounds independently
• Able to safely work at heights and work overhead for extended periods of time
• Professional appearance and maintenance of company-provided vehicle

As an experienced carpenter, you have strong proficiency in at least three (3) of the following:

• Carpentry work including doors and window installations
• Bathroom…