Field Service Technician - Uninterruptible Power Supply

Field Service Technician
- Uninterruptible Power Supply Req number:

R7773

Employment type:

Full time Worksite flexibility:

Onsite Who we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes.

Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary We are looking for a motivated Field Service Technician
- Uninterruptible Power Supply ready to take us to the next level! If you have 5 years' experience with electrical or low-voltage systems, expert in power distribution technologies, and are looking for your next career move, apply now.

Job Description We are looking for a Field Service Technician
- Uninterruptible Power Supply to serve as the subject matter expert for Uninterruptible Power Supply (UPS) systems and related low‑voltage power infrastructure. This position will be full‑time and onsite across the greater urban areas of Tampa, Orlando, Broward, and Miami. The role supports advanced troubleshooting, system optimization, vendor oversight, and maintenance leadership to ensure power continuity and infrastructure reliability. This is a full-time contract role and an onsite position with heavy travel expectations.

Company vehicle will be provided.

Shift: Monday – Friday | 7:00 AM – 4:00 PMWhat You’ll DoAct as the subject matter expert for UPS systems and facility power infrastructure

Lead complex diagnostics and corrective maintenance for UPS systems and related components

Monitor preventive maintenance programs to maximize system uptime

Manage maintenance contracts and ensure compliance with SLAs and reporting requirements

Monitor vendor performance, review invoices, and verify adherence to contractual obligations

Coordinate with vendors for upgrades, replacements, and warranty claims

Provide technical guidance and training for technicians and team members

Analyze system performance data and recommend improvements for efficiency and reliability

Develop and maintain technical documentation, including SOPs, troubleshooting guides, and reports

Ensure adherence to OSHA safety standards and organizational protocols

Respond to critical incidents and provide on‑call support as required

Maintain preventive and corrective maintenance records

Evaluate and maintain budget records

What You’ll Need

Required:

Minimum 5 years of experience in electrical or low‑voltage systems, with UPS specialization

Expert knowledge of UPS systems and power distribution technologies

Proficiency in interpreting schematics, wiring diagrams, and technical manuals

Skilled in advanced diagnostic tools and remote troubleshooting software

Ability to analyze and perform cost‑benefit analysis for UPS replacement or maintenance

Strong understanding of lifecycle asset management principles

Ability to lead projects and mentor technical staff

Excellent analytical and communication skills

Familiarity with contract management and vendor compliance processes.

Skilled in data and record management

Valid Class E Driver’s License On‑call availability and willingness to travel overnight as needed

Ability to travel and stay overnight for up to one week Preferred:

Advanced technical training in UPS systems or equivalent experience OSHA 10‑hour Safety Course (required within one year of hire)
Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor#LI-KW1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in…