Residential Sr. Dispatcher; North
Job in
Pompano Beach, Broward County, Florida, 33060, USA
Listed on 2026-02-25
Listing for:
Waste Management, Inc.
Full Time
position Listed on 2026-02-25
Job specializations:
-
Transportation
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Waste Management, Inc.
- - 3831 North Powerline Road - Responsibilities:
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response;
Fields incoming calls from customers, and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service;
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues;
Trains new Dispatchers;
Serves as point person for manager, coordinates projects and other tasks as necessary
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