Customer Service​/Warehouse

Customer Service / Warehouse Associate

Location: West Palm Beach, United States

Employment Type: Full-time

• Respond to customer inquiries via phone, email, and in person, providing friendly and efficient service
• Process customer orders accurately and in a timely manner
• Manage inventory levels, conduct regular stock counts, and update inventory records
• Receive, inspect, and store incoming shipments
• Pick, pack, and prepare orders for shipment
• Maintain a clean, organized, and safe warehouse environment
• Operate warehouse equipment, including forklifts, as needed
• Collaborate with team members to optimize warehouse operations and improve customer satisfaction
• Assist with resolving customer complaints and issues
• Perform basic data entry and use inventory management software
• Complete background checks and drug screening in accordance with company policy

• High school diploma or equivalent
• Excellent customer service skills with a friendly and supportive attitude
• Strong attention to detail and organizational abilities
• Proficiency in basic computer skills, including data entry and inventory management software
• Ability to multitask and manage time effectively in a fast‑paced environment
• Physical ability to lift and move items up to 50 pounds
• Previous experience in customer service or warehouse operations preferred
• Forklift certification preferred
• Ability to work flexible hours, including weekends and holidays as needed
• Strong communication skills and ability to work well in a team
• Commitment to maintaining a safe work environment

The company offers competitive compensation and a benefits package that includes health coverage, a 401(k) with matching, paid time off, parental leave, life and disability protection, and other resources to support employee well‑being.

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.