Operations Manager

Are you a driven, detail-oriented leader with a passion for communication, coordination, and customer service? Spectrum Painting is looking for an Operations Manager to be the heartbeat of our production operations — turning project handoffs from sales into seamless, high-quality execution in the field.

What You’ll Do:

As the Operations Manager, you will:

• Bridge Sales and Production: Take over once a job is sold and prepare it for flawless execution. Coordinate with field staff, communicate with customers, and ensure every project is production-ready.
• Lead the Office Team: Supervise and coach administrative team members to deliver high performance, strong communication, and accountability.
• Own Scheduling & Communication: Schedule jobs, assign crews, and proactively communicate with customers and field supervisors to minimize surprises and maximize satisfaction.
• Champion Customer Experience: Be the primary point of contact for pre-production and in-progress jobs — resolving concerns quickly and personally.
• Drive Workflow & Efficiency: Create job folders, track timelines, order materials, collect signed documents, and keep tools like Smartsheets and the job board up to date.
• Ensure Timely Payroll: Review clock-ins/outs, reconcile hours, and ensure accuracy in payroll submissions.

What You Bring:

• Strong planning, prioritization, and delegation skills
• Assertive communication and a proactive approach to problem-solving
• High emotional intelligence, professionalism, and personal accountability
• Ability to manage multiple tasks and timelines with urgency and poise
• Experience working with project management or scheduling tools (Smartsheets, Google Sheets, etc.)
• A team-focused mindset with leadership experience in an office or operations environment
• Solution-seeker with a sense of ownership
• Organized, energetic, and focused
• Adaptable to change and comfortable in a fast-paced environment
• Committed to coaching others and creating a strong team culture

Responsibilities:

• Scheduling
• Labor planning
• Profitability
• Quality control systems
• Safety program oversight
• Hiring and developing field staff
• Managing Field Supervisors and Crew Leaders

Key Results for Success:

• Projects are launched on time with proper documentation and customer communication
• Office team is aligned, motivated, and held accountable
• Customers feel heard, informed, and delighted
• Production schedules are clear and updated in real time
• Field staff receive timely job information and support
• If you're ready to help elevate a growing company and lead with excellence — apply now and help Spectrum Painting deliver quality, integrity, and a first-class experience to every customer.