Security Officer Atlantic

Job Description

An AH Security Officer 1 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AH Healthcare facilities and corporate locations. The role involves monitoring premises, preventing unauthorized access, responding to emergencies, and ensuring enforcement of hospital policies related to safety and security. The position includes weekend and on‑call/as required shifts.

• Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
• Monitor security cameras, alarms, and other surveillance equipment.
• Secure entrances, exits, and restricted areas.
• Control pedestrian and vehicular traffic as needed.
• Perform all other duties as assigned, including working various 8‑ or 12‑hour shifts (including holidays), being available for call‑back assignments, and attending and successfully completing mandatory training.
• May be required to lift up to 100 lbs. and stand for extended periods (up to four hours).

• Respond promptly to disturbances (AH Security Assistance) involving Team Members, Patients and/or Visitors. De‑escalate the situation and ensure safety of all persons and property.
• Respond promptly to all acute medical events (AH Medical Assistance) to assist clinical staff.
• Respond promptly to all fire alarms (AH Facility Alert Fire Emergency) and participate in fire suppression.
• Respond and investigate all missing children (AH Missing Person/Child/Infant) and any suspected infant abduction (AH Infant/Child Abduction).
• Lead Team Members, Patients and Visitors during any Active Shooter situation (AH Active Shooter).
• Assist all Team Members, Patients and Visitors during any Disaster or Emergency Situation (AH Facility Alerts).

• Verify identity of visitors and vendors entering AH Medical Centers, Corporate Locations and Off‑Site Locations as appropriate.
• Enforce hospital policies regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.
• Issue and manage all Team Member badges.
• Familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.

• Provide directions and assistance to patients and visitors.
• Maintain a professional demeanor while addressing complaints or concerns.
• Serve as a visible point of contact to reassure staff and visitors that facilities are safe.

• Prepare well‑written, detailed, and accurate incident reports for all security‑related events utilizing the IMC Computer database.
• Maintain logs of daily activities, including patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
• Maintain effective communication with all Team Members.
• Proficient in use of Security Technology, including AHECN distribution, IMC Computer, Mutualink, Victor Video System, and ONYX Panel.

• Work closely with hospital staff, including nursing and administrative teams, to ensure safety protocols are followed consistently with AH Policies and Procedures.
• Collaborate with law enforcement and emergency services as required.
• Participate in Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.
• Complete FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.
• Participate in Emergency Management Decontamination Training.
• Remain updated on all AH and Protection and Security Services Policies and Procedures.

• High school diploma or equivalent required; associate’s degree or bachelor’s degree preferred.
• FEMA 100/200/700 to be obtained within 60 days of hire.
• Valid driver’s license with a driving record in compliance with AH’s eligibility requirements.
• Security, law enforcement, and/or military experience preferred.
• Desired skills include security operations and emergency response, investigation and reporting, access control and surveillance systems, strong communication and conflict resolution, and physical fitness to handle…