Administrative Technician III

Administrative Technician III E16C

This position is located in Ponca City, Oklahoma.

Annual Salary: $ 34,999.65 + Full State Employee Benefits

Job related travel is occasional. Must possess a valid driver's license and must maintain required car insurance.

Days worked will be Monday through Friday, 8:00 AM to 5:00 PM.

Minimum Qualifications:

• Education and Experience requirements at this level consist of two years of clerical office experience; OR an equivalent combination of education and experience.

Job Responsibilities:

• This position is a full-time in an office setting.
• Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
• Demonstrate the ability to handle difficult situations with respect and courtesy.
• Serves as the EBT clerk.
• Make appropriate program referrals to community resources.
• Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner.
• Participate in individual and staff conferences.
• Must attend all mandatory trainings associated with the position.
• Writes, presents, and interprets information in a clear, concise, and organized manner.
• Maintain compliance with Adult and Family Services business processes, policies, and standards.
• Performing various backup duties as required.