Operations Assistant

Mertz 2400 N Waverly - Ponca City, OK 74601

Position Type:
Full Time

Job Shift: Day

Education Level: High School

Travel Percentage: up to 10%

Department:
General Administration

Job Status:
Full Time

FLSA Status:
Hourly, Non-Exempt

Reports To:

Sr Director of Operations and Integration

Location:

Ponca City, OK

Amount of

Travel Required:

Less than 10%

Work Schedule:

Monday to Friday, 8 a.m.

- 5 p.m.

Positions Supervised:
None

POSITION SUMMARY:

The Operations Assistant for Manufacturing Operations provides essential administrative, coordination, and communication support to the operations leadership team. This role ensures smooth day to day operations by managing documentation, supporting scheduling and reporting, maintaining records, and assisting supervisors and managers with organizational tasks. The position requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast paced manufacturing environment.

ESSENTIAL FUNCTIONS:

(The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may")

• Provide general administrative support to Operations, including scheduling meetings, reserving rooms, preparing agendas, and organizing files.
• Manage incoming communications (emails, calls, messages) and route information to the appropriate leaders.
• Maintain organized digital and physical filing systems for production and compliance documents.
• Order office and production supplies and manage inventory levels.
• Assist with daily and weekly production reporting, KPIs, and operational dashboards.
• Prepare, distribute, and collect production documentation (work orders, checklists, logs).
• Support shift supervisors with communication updates, forms, and documentation needs.
• Compile and distribute reports on output, labor hours, safety metrics, and downtime.
• Support audit preparation by maintaining accurate and current documentation.
• Ensure confidentiality and accuracy of employee and production records.
• Help coordinate training sessions, safety meetings, and company events as needed.
• Assist with incident documentation and safety reporting.
• Support continuous improvement initiatives by preparing documents and tracking progress
• Performs other related duties as assigned to assist with successful operations and business continuity.

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes background check, pre employment drug screening, and any pre employment aptitude and/or competency assessment(s).
• Proficiency in spoken English language.
• Position requires in person, predictable attendance in Ponca City, Oklahoma.

• U.S. High School diploma or GED required. Bachelor’s degree in Business Administration or related field preferred.
• Minimum 2-4 years of experience in an administrative role, preferably in manufacturing, industrial, distribution, or similar environments.

• Strong time management and organizational skills
• Accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with professionalism and confidentiality.
• Knowledge of basic manufacturing workflows or production processes.
• Adaptability in a fast paced environment.
• Comfortable working in a plant environment (PPE, noise, active machinery).
• Proficiency in Microsoft Office and HRIS systems (e.g., Paycom, Workday, ADP, BambooHR).
• Experience in a multi site or multi state organization.

The physical demands and work environment…