Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans starting from day one
• Up to $5,250 in tuition reimbursement in the first year
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for advancement and career growth within the organization
• Collaborative work environment with a focus on community support
• Monthly stipend of up to $75 towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Enter customer data accurately into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate service value
• Problem-solve and provide solutions to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales
• Associate's degree or higher preferred

• Outgoing personality with strong communication skills
• Experience in a customer service or sales environment
• Familiarity with telecommunications products and services

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.