Table Games Shift Supervisor - Ponca

Overview

JOB PURPOSE:

Responsible for the overall effective and efficient supervision of all Table Games shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible. Oversees the operation of assigned shifts in the absence of the Table Games Manager.

Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

SUPERVISION RESPONSIBILITIES:

Table Games Dealers, Poker Host, Pit Clerk

MINIMUM QUALIFICATIONS:

• Must be a minimum of 18 years of age.
• Bachelor’s degree in Business Administration, Hospitality or Gaming plus 1 years of department-specific experience; or Associate’s degree in Business Administration, Hospitality or Gaming, plus 3 year or more of department-specific work experience; or High School Diploma/GED and 5 years of department-specific experience. A Bachelor’s degree is preferred.
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
• Required to maintain a valid Driver’s License.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls and shall be required to stand for extensive periods of time.
• The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
• The employee must be able to engage in repetitive motion using wrists, fingers and hands.
• The employee must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

REGULATORY COMPLIANCE:

• Monitors all relevant activities of the area of responsibility, to ensure that all applicable laws, rules, regulations and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Osage Nation Gaming Commission (ONGC) are understood and enforced by all applicable personnel.
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.
• Ensures assigned staff is aware of, understand and comply with regulatory requirements and enforces regulatory standards through discipline when necessary

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The employee is regularly exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment is moderate to high.
• The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.