Systems Analyst

Job Details:
Level: Experienced,

Job Location:

Mertz 1701 N Waverly - Ponca City, OK 74601, Position Type:
Full Time, Education Level: 4 Year Degree, Travel Percentage: up to 10%, Job Shift: Day, Systems Analyst

Department:
Mertz Information Technology

Job Status:
Full-Time

FLSA Status:
Salary Exempt

Reports To:

Senior IT Operations Manager

Location:

Ponca City, OK

Amount of

Travel Required:

5% 10%

Work Schedule:

Monday-Friday, 8 a.m.

- 5 p.m.

Positions Supervised: n/a

The Systems Analyst is responsible for analyzing, designing, and implementing technology solutions that meet business requirements and improve operational efficiency. This role serves as a liaison between business stakeholders and technical teams, ensuring that system functionality aligns with organizational needs. The Systems Analyst evaluates existing systems, identifies areas for improvement, and supports the development and integration of new applications and processes.

• Collaborate with business units to understand processes, workflows, and system requirements.
• Conduct interviews, workshops, and documentation reviews to gather functional and technical requirements.
• Analyze business needs and translate them into detailed system specifications.

• Develop functional specifications, process flows, and data models for new or enhanced systems.
• Prepare technical documentation, including configuration guides and user manuals.
• Ensure designs comply with organizational standards and security policies.

• Coordinate with developers and vendors to implement system changes and enhancements.
• Design and execute test plans, including unit, integration, and user acceptance testing (UAT).
• Validate that solutions meet business requirements and quality standards.

• Provide second level support for system issues, troubleshooting problems, and recommending solutions.
• Monitor system performance and propose improvements for efficiency and reliability.
• Assist with upgrades, patches, and system integrations.

• Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment.
• Communicate project status, risks, and impacts effectively to all stakeholders.
• Continuous Improvement.
• Identify opportunities for process automation and system optimization.
• Stay current with emerging technologies and best practices in systems analysis.
• Perform other related duties as assigned to assist with successful operations and business continuity.

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes all applicable general pre employment testing including but not limited to background check, pre employment drug screening, pre employment fit tests, pre employment aptitude and/or competency assessment(s).
• Overtime may be required and in person, predictable attendance in Ponca City, OK.
• Valid U.S. Driver's License required. Most employment is contingent upon meeting company driving standards, including 3 year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.

• Bachelor's degree in Information Technology, Computer Science, or related field. An equivalent combination of education, specialized training, and relevant professional experience will be considered in lieu of a formal degree.
• 3-5 years of experience in systems analysis or similar role.
• Experience with ERP systems, databases, and integration tools.
• Familiarity with SDLC, Agile methodologies, and testing frameworks.

• Strong analytical and problem solving skills.
• Ability to translate business requirements into technical specifications.
• Proficiency in SQL and understanding of relational databases.
• Excellent communication and documentation skills.
• Ability to manage multiple priorities in a fast paced environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently required to walk, sit, climb, bend, reach and squat/kneel. The Business Analyst works…