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Workshop Manager
Job in
Ponchatoula, Tangipahoa Parish, Louisiana, 70494, USA
Listed on 2026-05-25
Listing for:
JCT Recruiting
Full Time
position Listed on 2026-05-25
Job specializations:
-
Engineering
Mechanical Engineer, Operations Manager
Job Description & How to Apply Below
- Development and execution of sales strategies to expand into new markets and maintain existing client relationships
- Customer support and technical consulting for products, including spare parts, complaints, and repairs
- Close collaboration with inside sales from order entry and analysis to proposal development and customer negotiations
- Planning, coordination, and execution of on-site service operations, including assembly, inspections, and repairs of gearboxes and winches
- Independent troubleshooting and mechanical repair work, both in-house and at customer locations
- Preparation of quotations and technical documentation for spare parts and repair services
- Conducting customer meetings, technical inspections, and tailored sales presentations
- Collaboration with internal teams to develop customized solutions and ensure high-quality service delivery
- Processing customer orders in line with deadlines, cost targets, and quality standards
Preliminary contract reviews and support in customer negotiations - Accurate documentation of sales activities, service operations, and market trends
- Participation in ongoing training to stay current with product offerings and industry developments.
- Proven hands-on experience in the assembly, maintenance, and repair of gearboxes and winches
- Strong technical understanding and affinity for mechanical systems, ideally in drive technology
- Structured and independent working style with a high level of responsibility and reliability
- Experience in customer service or technical field service is highly desirable
- Valid driver’s license
- Willingness to travel frequently, including international assignments (approx. 35% or more)
- Team player with strong communication skills and a customer-oriented mindset
- Ability to professionally interact with clients on-site and represent the company
- Proficient in MS Office; experience with ERP systems (Sage) is a plus
- Participation in ongoing technical training and willingness to continuously develop skills
- Demonstrated hands‑on experience assembling, maintaining, and repairing gearboxes and winches.
- Strong technical understanding of mechanical systems, ideally within drive technology.
- Proven capability to independently troubleshoot and perform mechanical repair work both in‑house and at customer sites.
- Experience in customer service or technical field service.
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