Account Coordinator; Marketing Agency

Ponte Vedra, FL (Hybrid Role: 2-3 days in office, remainder remote)

Are you an experienced marketer who lives and breathes client success?

Do you thrive on mentoring teams, working with Facebook Ads and landing pages, strategizing with clients, and building processes that deliver tangible client outcomes?

If so, we want to talk to you about a key leadership role at Bambiz.

This is not a behind-the-scenes job. You will be on Zoom meetings, phone calls, and email regularly with clients. You’ll run strategy sessions and ensure your team delivers everything we promise on time.

If you can keep clients happy, a team aligned, and thrive in a fast-paced marketing/tech environment, we want to meet you.

At Bambiz, we help Elder Law and Estate Planning Attorneys attract quality clients through effective digital marketing.

We’re a tight-knit team driven by results, integrity, and a passion for helping our clients grow. Our core values:
Accuracy, Family & Balance, Resourcefulness, Dependability, Adaptability, Authenticity, and Kindness – aren’t just words. They shape our culture and guide us every day.

Our mantra is Humble, Hungry, Smart. We believe being ego-free, internally motivated, and resourceful leads to success.

• Act as the main point of contact and strategist for Bambiz Marketing Plus clients (up to 60+)
• Respond promptly to client requests (via email, phone, and Zoom) to answer questions, resolve issues, and provide strategic guidance.
• Be extremely well-versed in Meta/Facebook/IG Ads, landing pages, and marketing funnels.
• Ensure every client feels heard, supported, and confident in their results.
• You’ll be a department head and oversee specialists (1-2 people), responsible for tasks like Facebook/Instagram ad setup and optimization, funnel building, and campaign management for a large volume of clients (60+).
• Conduct daily team huddles (using Slack/Zoom) to set priorities and ensure everyone understands their tasks.
• Provide hands‑on mentorship, including bi‑weekly 1:1s, helping team members sharpen skills and feel motivated about their work.
• Step in when workloads spike, keeping client deliverables on track.

• Provide guidance to your team,
  ensuring effective oversight and QA checks of Meta ads, landing pages, and marketing campaigns.
• Mentor your team on data‑driven decision‑making by analyzing campaign performance and offering strategic adjustments.
• Collaborate on testing new creative strategies, automations, and landing pages, refining each to boost client ROI.
• Track all ad spend meticulously, ensuring no overspending and that every budget dollar is utilized effectively.

• Maintain up‑to‑date Standard Operating Procedures (SOPs) in our internal knowledge base (Notion).
• Ensure no knowledge is “black‑boxed.”
  Any team member can quickly learn and replicate successful processes.
• Collaborate with leadership to integrate new tools or marketing techniques that further improve results.

• Offer data‑driven insights at weekly leadership meetings.
• Respond promptly to internal team inquiries (via Slack, email, etc.), reducing bottlenecks and ensuring seamless workflow.
• Document roadblocks or unclear tasks immediately and work with the leadership team to resolve them.

• You’re obsessed with keeping clients happy and are confident under pressure.
• You love making complex things feel simple and actionable.
• You’re experienced with marketing campaigns and strategy - especially paid ads (Meta / Facebook / IG).
• You know how to run a meeting, lead a conversation, and keep things on track
  .
• You write clearly, speak confidently, and proofread before you hit send.
• You’re organized and can juggle multiple projects without missing details.
• You’re a team player who gives and receives feedback well.
• You enjoy tech, AI, automations, and using similar tools to get things done faster and more efficiently.

• 2+ years managing multiple clients in a marketing, client success, or agency account manager role.
• Strong understanding of Meta/Facebook/Instagram Paid Ads and marketing funnels.
• Demonstrated…