Office Support Clerk - Probate Court

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

Annual Salary: $37,067 - $50,166

Location:

On‑site.

Are you detail-oriented and customer‑service focused, with strong clerical and computer skills? As an Office Support Clerk in the Oakland County Probate Court, you will perform office duties of moderate difficulty in a professional court environment. This role involves communicating with the public using tact and diplomacy, producing properly formatted court documents, and ensuring accuracy when inputting and verifying records. You will also support document posting and scanning processes, along with assigned cashiering functions and balancing responsibilities.

• Provide customer service to the public by answering questions and communicating with tact and diplomacy.
• Search, retrieve, and input records while comparing information to source documents to ensure complete accuracy.
• Produce court documents, memos, labels, envelopes, and other properly formatted materials as required.
• Perform assigned posting and scanning duties, as well as break relief cash functions and balancing.

• Work in a professional court environment where accuracy and organization are valued.
• Use your clerical and customer service skills to support essential court operations.
• Strengthen your experience working with Microsoft Office and Probate Court software systems.
• Contribute to a team-focused workplace that depends on attention to detail and reliability.

• Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
• Have had at least six (6) months of full‑time clerical work experience.

Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.

Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information. Confers with division personnel as needed to provide complete responses.

Composes and types general letters and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.

Inputs text and data to computer database forms using correct printed source documents or scanned bar code information. Reviews information for accuracy and corrects as required.

Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings.

May scan and use bar code information to locate and track documents on the computer.

Schedules appointments or interviews by consulting a computer system or paper list, time schedule, or other record, or by contacting the appropriate parties.

Reviews and keeps an updated copy of reference listings of personnel and services available for referral.

Reviews fee listings, time/date/location schedules and facility available listings to obtain information for citizens or employees.

Addresses various forms, envelopes, packages, etc., using a personal computer and printer.

Sorts, opens, and distributes in‑coming mail and departmental materials.

Files various reports, documents, correspondence, etc., following standardized office procedures.

Operates various office machines such as fax, computer printers, duplicating equipment, and typewriters.

Utilizes current Countywide and/or department specific…