Office Support Clerk - Probate Court

Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:
Summary $37,067 - $50,166

This position is onsite

Are you an organized and customer-focused professional who enjoys keeping operations running smoothly while providing excellent customer service to the public? Are you proficient in navigating computer programs and are you comfortable examining electronic documents on a screen? As an Office Support Clerk, you’ll play an important role in supporting daily office operations, assisting customers on the phone and in person, maintaining accurate records through the E-Filing system and other programs, ensuring information is processed efficiently and accurately.

This position is ideal for someone who enjoys administrative work, with good attention to detail, and working in a collaborative environment.

What You’ll DoServe as first point of contact either by phone or in person by providing professional reception and customer service to the public using tact, diplomacy, and strong communication skills.

Utilize the E-Filing system, Microsoft Office, and additional department-specific software to support daily operations and complete administrative tasks.

Search, retrieve, enter, and maintain records with a high degree of accuracy and attention to detail.

Review documents in the E-File system and at the counter to identify errors, omissions, or discrepancies and direct the customer to make necessary corrections.

Prepare formatted documents to upload or scan, prepare memos, labels, and envelopes.

Assist with office processes and ensure information is organized, accurate, and accessible.

Apply sound judgement when handling routine and non-routine situations and take appropriate corrective action when needed.

Why You’ll Love It Here Make a direct impact by supporting essential services provided to residents and the community

Build valuable administrative, customer service, and technical skills in a professional office environment

Work with a supportive team dedicated to accuracy, service excellence, and continuous improvement

Gain experience using a variety of software systems and business processes

Enjoy meaningful public service work that helps keep County operations running efficiently

Benefit from opportunities for professional growth and development within Oakland County

Minimum Qualifications EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES REQUIRED MINIMUM QUALIFICATIONS
1. Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
2. Have had at least six (6) months of full‑time clerical work experience.

ADDITIONAL DESIRABLE QUALIFICATIONS Coursework, training, and/or experience in office support methods and technology.

Ability to communicate with the public in a clear, polite, and courteous manner.

Reasonable knowledge of grammar, spelling, punctuation, and arithmetic.

Reasonable ability to follow oral and written instructions.

Reasonable ability to write legibly.

Reasonable skill and ability in operating a variety of office machines such photo copiers, computer printers and fax machines.

Reasonable ability to make routine decisions in accordance with departmental policies and procedures.

Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.

SUPERVISION EXERCISEDMay orient new personnel.

ESSENTIAL JOB FUNCTIONS Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications.…