Office Support Clerk - Sheriff's Office

Overview

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, please visit:

This position is onsite. Salary range: $37,790 - $50,632.

Looking for an opportunity to support law enforcement while utilizing your administrative and customer service skills? If you enjoy working in a fast-paced office environment, providing exceptional service to the public, and keeping operations organized and running smoothly, this position within the Sheriff’s Office may be the perfect fit.

• Serve as the first point of contact for the public and Sheriff's Office employees, providing professional and courteous customer service.
• Perform a variety of administrative and clerical duties in support of multiple Sheriff's Office divisions.
• Utilize Microsoft Office and department-specific software to enter, retrieve, update, and maintain confidential records.
• Review documents and data for accuracy, identify errors or omissions, and make corrections to ensure complete and accurate records.
• Prepare correspondence, memos, emails, labels, envelopes, and other professional documents.
• Maintain divisional files and records in accordance with established procedures.
• Exercise sound judgment when handling routine office matters and appropriately respond to unusual situations or deviations from standard practices.
• Use Countywide and Sheriff's Office software applications to complete daily assignments efficiently and accurately.

• Make a meaningful impact by supporting the important work of the Oakland County Sheriff's Office.
• Join a collaborative team dedicated to serving the community.
• Work in a professional office environment where organization, attention to detail, and customer service are valued.
• Develop your skills with a variety of Countywide and specialized law enforcement software systems.
• Enjoy a stable career with opportunities to gain experience supporting multiple divisions within one of the region's largest Sheriff's Offices.

Required Minimum Qualifications

Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test. Have had at least six (6) months of full‑time clerical work experience. Pass the total examination, including the employment medical, established for this classification. Successfully complete the six month probationary period.

When employed in the Sheriff’s Office, must submit to immunizations as required, as well as to tuberculin skin tests or chest x‑rays at County expense.

May orient new personnel.

Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.

Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information. Confers with division personnel as needed to provide complete responses.

Composes and types general letters and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.

Inputs text and data to computer database forms using correct printed source documents or scanned bar code information. Reviews information for accuracy and corrects as required.

Provides in-depth information about programs and services available through the Sheriff’s Office, referring as needed to updated reference documents and fee…