More jobs:
Client Quality Specialist
Job in
Pontiac, Oakland County, Michigan, 48340, USA
Listed on 2026-02-15
Listing for:
United Wholesale Mortgage
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A mortgage lending company in Pontiac, Michigan, is seeking a CX Scoring Specialist. This role involves listening to over 45 client calls daily, evaluating call quality, and providing feedback to ensure a high-quality client experience. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. The position requires onsite, full-time attendance and offers a wide range of perks including paid time off, medical benefits, and access to a state-of-the-art fitness center.
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