Client Coach: Elevating Call Excellence
Job in
Pontiac, Oakland County, Michigan, 48340, USA
Listed on 2026-08-25
Listing for:
United Shore Financial Services LLC
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
United Shore Financial Services LLC is seeking a Client Experience Coach to mentor team members who interact with clients on the phone. The role focuses on providing feedback, coaching on best practices, and ensuring accountability for items raised during coaching sessions on our 600,000-square-foot campus.
You will set the tone for positive call experiences, lead training initiatives, and partner with leaders to drive client service excellence across the organization.
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