Servicing - Transfer Analyst

The Servicing Transfer Analyst is responsible for coordinating, monitoring, and validating mortgage loan servicing transfers between servicers, sub‑servicers, and investors. This role ensures that all transfer activities comply with regulatory guidelines, investor requirements, and company standards, while minimizing borrower impact and ensuring data integrity.

• Coordinate the onboarding or offboarding of mortgage loan portfolios.
• Review and reconcile loan‑level data, documents, and servicing history between transferring and receiving parties.
• Serve as point of contact between internal stakeholders, counter parties, and third‑party vendors.
• Analyze loan data files (e.g., Loan Servicing Transfer files such as Loan Setup, Transaction History, ARM Data, etc.).
• Ensure accuracy and completeness of critical fields such as payment history, escrow balances, taxes, insurance, and investor codes.
• Identify and resolve discrepancies or data mismatches prior to and after transfer.
• Ensure servicing transfers adhere to regulatory requirements (e.g., RESPA, CFPB) and investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA).
• Prepare internal and external reports related to transfer status, performance metrics, and exception tracking.
• Maintain audit trails and documentation for all transfer activities.
• Work closely with IT, Compliance, Loan Administration, Escrow, and Customer Service teams to ensure seamless transfer processes.
• Support borrower communication efforts related to servicing transfer notices and key servicing changes.
• Investigate and resolve post‑transfer issues such as misapplied payments, missing documents, or escrow inaccuracies.
• Log and escalate recurring issues to improve process efficiency and prevent future errors.

• Strong analytical and problem‑solving abilities.
• Excellent attention to detail and data accuracy.
• Proficient in Microsoft Excel and data manipulation tools.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks under tight deadlines.

• Bachelor’s degree in Finance, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in mortgage servicing, loan boarding, or data reconciliation.
• Experience with servicing transfers involving GSEs (Fannie Mae, Freddie Mac) or GNMA.
• Understanding of RESPA, CFPB regulations, and other industry servicing requirements.
• Prior exposure to data mapping or scripting tools (e.g., SQL, Access, or Python) is a plus.
• Familiarity with MSP (Black Knight), FiServ, or other mortgage servicing platforms preferred.

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
  
  Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to a large, state‑of‑the‑art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full‑size basketball court
• Wellness area, including an in‑house primary‑care physician’s office, full‑time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab‑and‑go snacks
• In‑house Starbucks and Dunkin
• Indoor/outdoor café with Wi‑Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job‑related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise.

Employment with UWM is “at‑will.” UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.