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Onsite Delinquency Resolution Advocate

Job in Pontiac, Oakland County, Michigan, 48340, USA
Listing for: United Shore Financial Services LLC
Full Time position
Listed on 2026-08-03
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

United Wholesale Mortgage seeks a Customer Advocate to serve as the first line of defense for past-due loans, engaging customers from delinquency to resolution while ensuring regulatory and investor compliance. This 100% onsite role is based in our Pontiac office with shifts 10am-7pm or 11am-8pm, Monday through Friday.

You will engage customers, analyze the delinquency root causes, and guide them through reinstatements, payment plans, or forbearance options to bring accounts current.

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