Delinquency Advocate - Mortgage Loan Support (Onsite
Job in
Pontiac, Oakland County, Michigan, 48340, USA
Listed on 2026-08-03
Listing for:
United Wholesale Mortgage
Full Time
position Listed on 2026-08-03
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Job Description & How to Apply Below
United Wholesale Mortgage in Pontiac, MI is seeking a Customer Advocate to support past-due loans, engage customers, and guide them toward resolution while ensuring regulatory compliance and investor guidelines.
This 100% onsite role requires empathy, strong communication, and the ability to balance customer needs with risk. Shifts are 10am-7pm or 11am-8pm, Monday–Friday, in a collaborative team environment.
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