ServiceNow Developer

Overview

As a Service Now Developer I you will demonstrate an ability to administer, develop, document, and technically support the Service Now platform. You will have a solution-focused mindset and the ability to provide elite client service, training, and support to your teammates as well as clients throughout the organization. Candidates must have the ability to excel in a fast-paced organization, provide excellent customer service, be well written, and have a passion for the Service Now platform.

• Administration, development, documentation, and technical support of the Service Now platform
• Performing configuration and customization including, but not limited to:
• Workflow/flow administration
• Performance analytics configuration
• Creating and maintaining SOAP/REST integrations
• Creating and maintaining all script types
• Creating and maintaining portal widgets
• Design, develop, and configure for the ITSM, ITAM, ITOM, and CMDB modules
• Create new and maintain existing custom applications
• Review and refine designs for functionality and usability
• Regularly reviews testing scenarios and practices to ensure application performance and stability requirements are met
• Interacts with stakeholders from across the business
• Implement best practices and standards for the Service Now platform
• Produces and maintains detailed system documentation including:
• Design specifications
• Troubleshooting steps
• Deployment steps
• Disaster recovery steps
• Technical notes
• Testing steps, etc.

• 4 years of experience supporting the implementation, administration, configuration, and/or development of the Service Now platform
• Development experience with JavaScript, Angular
  
  JS, HTML, CSS, and XML
• Understanding the key technologies relevant to the Service Now integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS
• System/Process Automation (Orchestration) experience
• Experience creating custom Integration Hub Spokes
• Excellent written and verbal communication skills
• BS or BA degree in computer science, or equivalent experience

• Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients
• Administration of a Service Now instance including the creation or modification of workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
• ITIL Foundations 3.0 or higher
• Service Now Administrator Certification (Yokohama or Higher)
• Service Now Developer Certification (Yokohama or Higher)
• Strong understanding of Service Now ITSM and ITOM products
• Strong understanding of Service Now’s CSDM
• Understanding of Agile practices

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area,…