IT Support Specialist Troy, MI - Onsite
Job in
Pontiac, Oakland County, Michigan, 48340, USA
Listed on 2026-07-25
Listing for:
Info Origin Inc
Contract
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
IT Support Specialist- Contract
- Troy, MI
- Onsite
8 days ago Requisition
Salary Range: $40.00 To $50.00 Hourly
Role: IT Support Specialist
Location:
Troy, MI
Work Mode:
Onsite
Employment Type:
Long Term Contract
Interview Mode:
First phone then in-person
- We are seeking an IT Support Specialist
to provide onsite end-user technical support for court staff, judges, judicial staff, and the public. This role will support PC hardware, software applications, courtroom audio/visual systems, video conferencing technologies, and other court-specific technology solutions.
Key Responsibilities:- Provide onsite technical support and troubleshooting for end users, including judges and judicial staff.
- Diagnose and resolve issues related to PCs, software, peripherals, network connectivity, and user applications.
- Support courtroom audio/visual, recording, broadcasting, and hybrid meeting technologies.
- Troubleshoot technical issues during court proceedings, including courtroom AV and computer-related problems.
- Assist users with “How do I?” questions and provide guidance on the everyday use of technology.
- Learn and support court-specific applications and systems, including document management solutions.
- Work with and elevate complex technical issues to the County IT team and other support groups as needed.
- Provide professional and responsive customer service to court staff and the public.
- Document issues, resolutions, and support activities as required.
Skills:
- Experience providing desktop support, help desk support, or end-user technical support
. - Strong troubleshooting skills for Windows PCs, hardware, software, and peripherals
. - Experience supporting audio/visual equipment, video conferencing, or courtroom technology is highly desirable.
- Familiarity with Zoom or similar video conferencing platforms
. - Experience with Microsoft Office Suite, SharePoint, Adobe Acrobat, and Microsoft Visio
. - Ability to quickly learn and support specialized applications and technology systems.
- Strong communication, customer service, and problem-solving skills.
- Ability to work effectively in a professional, high-visibility environment and provide onsite support during live proceedings.
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