SaaS Platform Administrator (ServiceNow) - 480
Listed on 2026-08-13
-
IT/Tech
Systems Administrator, IT Support
Job Description
Relapath is currently searching for a SaaS Platform Administrator. This position is open-ended, working a hybrid role with 2 days per week onsite in Pontiac, MI.
SaaS Platform Administrator.The primary responsibility of the Service Now Administrator is for development, administration, configuration, and ongoing maintenance of the Service Now platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
In addition to support functions, the Service Now Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
The candidate must have 5+ years of hands on experience development and administration of Service Now, have excellent problem solving skills, and strong written and verbal communication skills.
Environment:
Service Now, MS 365 Services, .Net, Agile. Hybrid workplace with 2-days on-site per week.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).