Area Service Manager

Job Description

Who We Are…

Since our founding in 1901, Limbach’s primary core value has always been simple:
We Care. That commitment extends to our people, our customers, and the communities we serve—driving a culture of belonging across our industry.

Limbach Company LLC, a subsidiary of Limbach Holdings, Inc. (NASDAQ: LMB), is a leading building systems solutions firm delivering mission-critical systems that support life’s most important moments. We specialize in revitalizing and maintaining HVAC, mechanical, electrical, plumbing, and control systems within existing facilities—ensuring buildings are always ready to perform when it matters most.

Learn more about Limbach by checking out our You Tube channel:
We Are Limbach - You Tube

From healthcare and education to government and commercial facilities, we partner with building owners and operators to safeguard reliability, efficiency, and comfort where it’s needed most.

Our vision is to create value for building owners targeting opportunities for long term relationships.

Our purpose is to create great opportunities for people.

Learn more about Limbach’s commitment to our people and career opportunities, straight from our employees via the Limbach Unlocked podcast:
Limbach Unlocked - Why We Chose Limbach

We carry out our vision and purpose through a commitment to our four core values…

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks…

• Base salary range of $118K - $140K
• Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
• HSA, FSA, and life insurance offerings.
• Maximize your professional development with our award-winning Learning & Engagement team.
• Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE.
• Career pathing flexibility and mobility.

Who You Are…

As Area Service Manager, you will be responsible for the traditional mechanical service component of the integrated ODR business including preventative maintenance, fixed price work orders, reactionary T&M and service projects performed by technicians through an assigned staff of service coordinators, associate area service managers and service technicians.

Some examples of the work you might do includes:

• Assumes responsibility for achievement of their area sales and operational gross profit and cash management goals.
• Assumes the responsibility for maintaining and retaining ODR customer relationships through quality of service, timely execution and proper staffing.
• Manages staff to maximize pull through opportunities and margins from captive accounts.
• Manages maintenance contract execution for timeliness, quality and profitability through proper pre-planning, staffing and scheduling so as to minimize non-productive and/or idle time.
• Renews maintenance contracts within the given service area at target escalation and pricing levels to successfully meet the target margins of the Company.
• Develops excellent customer relationships by positioning the company to be the first call, “go-to” trusted source for technical service and maintenance needs.
• Maintains high visibility with customers and makes frequent visits in support of the account objectives.
• Ensures the service team plans and manages work with a unique understanding of the customer’s ongoing operations in mind resulting in minimal disruption to the customer’s business objectives.
• Partners with the service coordinator and field operations staff to plan out daily and weekly manpower and technician needs to support the customers.
• Understands the company’s broader MEP solutions capabilities outside of service and actively collaborates across the branch to ensure a seamless customer experience and capture additional wallet share through the deployment of personnel and/or staff needed to propose the branch’s full suite of sales offerings.
• Collaborates with Account Executives, Account Managers, Sales Representatives, Special Projects Managers and major project operations teams to ensure client needs are met.
• Participates in strategic account planning designed to increase recurring revenue from captive accounts
• Ensures all purchasing is completed in a timely and cost-effective…