Outside Sales Representative

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to wholesale customers
• Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads
• Identify specific customer needs and align solutions with NAPA offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
• Engage customers and keep them connected through NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone

• Prior experience in a Retail store or outside sales
• 2+ years of experience in a customer focused role
• Ability to perform in a quota driven environment
• Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
• Capability to present information in group meetings
• Valid driver license with no more than 2 moving violations in the last 4 years required
• Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
• Stamina to stand and walk for the entire work shift
• Ability to lift up to 60 lbs of merchandise
• Clear speaking and attentive listening skills
  
  Ability to set expectations, meet commitments, track results, and manage accountability
• Ability to inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people

Demonstrates strong customer service skills and the ability to drive sales growth through effective communication and relationship management. Proficient in presenting product information and managing customer needs in a retail environment.

• Retail Sales Experience
• Customer Focused Role
• Quota Driven Environment
• Basic Selling Skills
• Valid Driver License

• Sales Call Preparation
• Customer Meeting Management
• Closing Sales
• Account Maintenance
• Product Knowledge

• Clear Speaking Skills
• Attentive Listening Skills
• Problem Solving
• Customer Satisfaction Management

• NAPA Auto Parts
• Wholesale Customers
• Customer Needs Alignment
• Educational Seminars
• Customer Engagement

• ESales Programs