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Guest Experience & Front Desk Associate

Job in Poole, Dorset County, BH15, England, UK
Listing for: Eclipse Hotels Group
Full Time position
Listed on 2026-08-09
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below

Eclipse Hotels Group's Holiday Inn Express Poole is seeking a Guest Services Agent to greet guests, handle check-in/out, and provide local insights to ensure a seamless and enjoyable stay.

You will respond to inquiries, take reservations, and collaborate with team members to maintain a high standard of service across shifts, including occasional night coverage, delivering a friction-free experience for every guest.

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Position Requirements
10+ Years work experience
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