Plant Quality Manager

2000 Bamford Blvd, Pooler, GA 31322, USA

Posted Wednesday, June 24, 2026 at 4:00 AM | Expires Thursday, July 16, 2026 at 3:59 AM

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

The Plant Quality Manager is responsible for leading all aspects of plant quality performance, ensuring compliance with JCB standards and exceeding customer expectations. This role serves as the voice of quality within the facility, driving a culture of zero defects, accountability, and continuous improvement.

This position provides leadership to the plant quality organization, owns product and process quality through all manufacturing stages, and partners cross-functionally with Operations, Manufacturing Engineering, Supply Chain, and Leadership to deliver world-class quality performance.

Full Time, Exempt

Onsite in Pooler, Georgia: 2000 Bamford Blvd. Pooler, Georgia 31322.

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

• Lead, coach, and develop the plant quality team (inspectors, engineers, and supervisors).
• Act as the plant’s quality authority and business partner to Operations and Engineering.
• Define and deploy plant quality strategy aligned with JCB Production System (JPS) principles.
• Establish quality objectives and KPIs that drive customer satisfaction and operational excellence.

• Own and manage quality gates across the entire manufacturing process.
• Ensure robust inspection plans, control plans, and standard work are in place and followed.
• Monitor and improve key metrics including DPU, scrap, rework, warranty claims, and FPY.
• Drive containment, corrective actions, and error-proofing (poka-yoke) implementation.

• Lead root cause analysis using structured methodologies (8D, A3, 5 Whys).
• Drive corrective and preventive actions (CAPA) for internal and external quality issues.
• Facilitate Kaizen events and continuous improvement initiatives.
• Promote Lean, Six Sigma, and data-driven decision-making across the plant.
• Partner with Supply Chain to define and enforce supplier quality requirements.
• Support supplier development and issue resolution impacting plant performance.
• Ensure effective response and resolution of customer complaints and field issues.
• Participate in customer audits and drive corrective actions to closure.

• Ensure compliance with ISO 9001 and JCB quality management systems.
• Maintain audit readiness and lead internal/external audit activities.
• Oversee documentation, procedures, and quality records integrity.
• Drive standardization and sustainment of improvements.

• Provide regular quality performance updates to plant leadership and corporate teams.
• Use dashboards and visual management to communicate progress and drive accountability.
• Influence and engage all levels of the organization to prioritize quality.
• Other duties as assigned

• Bachelor’s degree in Engineering, Quality, or…