Assistant Store Manager - Pooler, GA,

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Coach

Pooler, GA, US

The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store’s environment.

Sampleoftasksrequired ofrole:

SALES

• Understandsorganizationalobjectivesand makesdecisionsinpartnershipwiththe
  
  Store
  
  Managerthatalignwith Companyprioritiesandvalues
• Developsalesstrategies,initiativesandgrowthacrossallcategories;communicates goalstotheteam,tracksstore’sperformance at alltimesandachievessales
• Productivity Management:holdsthe managementteamaccountableforpersonalproductivityandmanagementcontribution
• Developsclientelingstrategy;implementsandmonitorsover time,toachievebusinessgoalsandobjectivesinpartnershipwiththe Store Manager
• Understandschangesinmarketwithpotentialimpactonbusinessperformanceandsupportstheexecutionofsalesstrategies/tactics
• Bringsbest selfto work through
  
  Coach’sGuideto
  
  Style;ensuresallassociatesfollowexpectations
• Actsasbrandambassadorinthemarket/malltodriveloyaltyandbusiness(i.e.charityevents,localassociations,mallinitiatives)
• Resolvescustomerissuesina timely manner whilebeingsolution-orientedandforwardthinking;partnerswiththe Store Manager and/or District Manager asneeded
• Developteamtobuildlong-termrelationshipswithcustomerstodrivebusiness
• Takes initiative; hasahighlevelofownership andaccountabilityforresultsofselfandothers
• Worksdirectlywiththe Store/District Managerto protectanddrivetheneedsofthebusiness
• Ensuresalldailytasksarecompletedwithoutnegativelyimpactingserviceof Coachstandards
• Approacheschallengesindirectandtimelymannerandtakesactiontocoursecorrectinthemoment, when appropriate
• Buildstrustingrelationships withpeersandteam;actsasadvocatefortheBrand
• Welcomesfeedbackandadaptsbehaviors;creatingshortandlong-termgoalstoachievepersonal metrics and store performance
• Delegatesandempowersothers
• Createsenthusiasmandpositivityforasharedvisionandmission
• Recognizesandvaluesindividualperformance

OPERATIONS:

• Evaluatesperformanceofallteammembersandprovidesconsistentandtimelyfeedback;createsandmodifiesactionplansforthecontinuousdevelopmentinpartnershipwiththe
  
  Store Manager
• Resolvesperformanceproblemsusingappropriatecommunication,coachingandcounselingtechniques
• Adherestoallretailpoliciesandproceduresincluding
  
  POS and Operations
• Leverages/ understands
  
  Coach’stoolsandtechnologytosupport
  
  Service and Operationsofstore
• Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent;whilecreatinga talentbench
• Managesdailyoperationaltasks according to Coachstandardsincludingsellingandserviceexpectations,operations,payroll, humanresourcesand lossprevention
• Demonstratesstrongbusinessacumen;strategicallyforecastsinpartnership with
  
  Store
  
  Manager,plansandbudgetsto theneedsofthebusiness(i.e.payroll, staffing,scheduling,merchandising)
• Interactsandcommunicateswith Lead Supervisor and Store Manager
• Maintainsinteriorandexterior upkeepofbuildingwithpartnershipfromthecorporateoffice;communicating needstoensureesthetic and safetyrequirementsaremet
• Adherestoallretailpoliciesandproceduresincluding
  
  POS and Operations
• Leveragesandunderstands Coach’stoolsandtechnologytosupport
  
  Service and Operationsofstore Competenciesrequired :
• Drivefor Results:
  Canbecountedontoexceedgoalssuccessfully.
  
  Isconsistentlyoneofthetopperformers.
  
  Verybottomlineoriented. Steadfastlypushesselfandothersforresults.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and externalcustomers.
  
  Getsfirsthandcustomerinformationandusesitforimprovementsinproductsandservices.
  
  Actswith customers in mind. Establishes and maintains effective relationships with customers and gains theirtrustandrespect.
• Creativity:
  
  Comesupwithalotofnewanduniqueideas.
  
  Easilymakesconnectionsamongpreviouslyunrelatednotions.
  
  Tendsto beseenasoriginaland value-added inbrainstorming settings.
• Interpersonal Savvy:
  Relates well to all kind of people up down and sideways.…