Lee Wrangler - Keyholder @Tanger Outlets Savannah

Key Responsibilities

• Sales and Supervision:
  • Follows direction of store management team to maximize store sales and achieve store sales goals.
  • Supports an environment of productivity by leading the customer engagement on the sales floor.
  • Acts as manager on duty (MOD) when the only member of management in the store.
• Brand Experience/Customer Service:
  • Ensures excellence in customer service in the store by modeling brand‑specific service standards, and responding to and addressing all customer concerns quickly when acting as Manager on Duty.
  • Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
  • Greets each customer.
  • Actively engages customers on the sales floor by asking open‑ended questions.
  • Assists customers in the fitting room.
  • Suggests the best products for customers’ needs.
• Operations, Loss Prevention, and Safety:
  • Monitors that all company and store policies, processes, and procedures are followed, and reports concerns directly to the Store Manager.
  • Delegates tasks to associates as needed to maintain operational excellence.
  • Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources.
• Visual Merchandising:
  Ensures visual merchandising standards for the store are maintained.
• Human Resource Management:
  • Regularly communicates any associate concerns directly to the Store Manager.
  • Supports the Open‑Door Policy.
• Store Culture:
  • Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
  • Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
  • Continuously looks for ways to make the store sustainable and recognizes the impact the store has on the environment.
  • Embraces the purpose, mission, and values of the company and is willing to make changes as directed by a member of management.

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time‑management skills.
• Proven ability to multi‑task.
• Maintain a positive attitude and focus on customer satisfaction in a fast‑paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Ability to stand during scheduled shifts for up to 8 hours.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation and grasp with hands to sort and organize clothing, e.g., place on hangers, folding, organize in color/size order.

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Kontoor Brands is an equal employment opportunity / affirmative action employer of minorities, females, protected veterans and the disabled.