Merchandise and Stocking Associate

Position Summary

Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they need, from everyday items to special occasion items. Depending on the shift you work, your job may involve moving inventory in the backroom, unloading trucks, fulfilling club pick‑up orders, or helping members while stocking shelves.

From unloading trucks in the summer to filling ice cream in the freezer, this fast‑paced job can be physically demanding – it’s like being paid to go to the gym! Be a part of a great team with a common goal: making sure members can find more of what they love, for less.

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self‑service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high‑shrink merchandise.

Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.

• Ability to pick up boxes and other heavy objects weighing more than 25 pounds.
• Comfortable working in fast‑paced environments and adapting quickly to changing work scenarios.
• Problem‑solving skills with a focus on completing tasks with excellence.
• Member‑service mindset with a commitment to member satisfaction.
• Experience in merchandising, inventory management, or related retail positions preferred.

• Promptly unload trucks and sort inventory in the backroom.
• Assist fellow associates as needed throughout the store.
• Sort and stock products on shelves.
• Engage with vendors and drivers with a positive attitude.
• Maintain a clean, neat, and member‑ready area.

At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes; the amount depends on your job classification and length of employment.
• Other benefits include short‑term and long‑term disability, company…