Part-Time Brand Ambassador

Role Overview

Part-time Brand Ambassadors at Ralph Lauren provide a personalized and inspiring shopping experience that exceeds customer expectations, embodying the brand’s core values.

Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, allowing you to begin writing your next great chapter.

• Motivated to drive the business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drive business by focusing on the customer as the core of all decisions.
• Support company initiatives.
• Participate in team training to execute business results.
• Utilize “More Ways to Shop” to drive business results and support use of new technology.
• Represent the customer experience expectations in store.
• Deliver a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion RL core values.
• Support a collaborative environment with the customer at its core.
• Engage in networking to begin building a clientele.
• Provide ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
• Provide necessary feedback to Management on category opportunities or needs.
• Ensure sales floor and all store standards are met at all times.

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.