Armed Security Site Supervisor

Overview

EKG Security, Inc. focuses on our clients and our employees. Without people, we would not exist. We are currently seeking an Experienced Armed Security Site Supervisor. Our mission is to provide customized services for people and organizations. Not only do we customize our service, but we also focus on customizing how we lead our employees. Our goal is to provide a family-oriented and team environment where individual employees recognize their value and they value others.

If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you.

If your goal is to be a part of an organization that values its people, leads, and trains them, then EKG Security, Inc. is for you!

EKG Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Positions may require you to perform the following regularly during a shift:

• Lift and/or carry up to 50 lbs
• Reach over your head with 10-25 lb loads
• Climb stairs with loads up to 50 lbs
• Walk and stand for long periods of time, climb stairs & ladders
• Type or work at a keyboard or desk

EKG Security is looking to hire a highly skilled and experienced Armed Security Site Supervisor to join our team in the Atlanta Metro Area.

The Armed Security Site Supervisor role is accountable for the day-to-day operations, including training, disciplining, and terminating staff.

The Security Site Supervisor will be responsible for overseeing and managing a VIP security account, ensuring the delivery of high-quality security services, and maintaining strong client relationships. The successful candidate will deeply understand security operations, risk management, and client engagement.

A key aspect of this role is building, improving, and maintaining relationships with the Clients. As the Security Site Supervisor, you are the face of the property. High energy, personable, outstanding communication skills, and security experience leading a team is a must. This role maintains weekly operating schedules and completion of payroll for assigned security personnel.

A day-to-day on-site schedule is Monday
- Friday 7:00am-4:00pm, and provides after-hour emergency response as required.

• Supervise the day-to-day security operations of an assigned client site
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support
• Ensure the client site is provided with high-quality security services to protect people and property
• Build, improve, and maintain effective relationships with both clients and employees
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Ensure all required reporting and contract compliance requirements are met
• Assure regular communication of issues or programs with the Client
• Handle any escalated security issues or emergencies appropriately
• Other management responsibilities as determined by leadership
• Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing, and hiring quality candidates
• Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
• Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
• Assure communication of policies, company announcements, and job openings through a consistently updated READ file at each site
• Meet all contractual scheduled hours with a minimum of unbilled overtime
• Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet EKG Security's corporate training standards
• Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
• Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
• Take a proactive role in communicating with the client and meeting his needs; meet regularly, listen to issues, and provide security and technical expertise and solutions. Ensure complete customer satisfaction
• Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
• Capability to learn and utilize scheduling, payroll, and billing…