Warranty - Service Technician

Experienced Service Plumber Position Summary

Jenkins Plumbing is seeking an experienced Service Plumber to join our growing team. The ideal candidate is dependable, customer-focused, and skilled at diagnosing, repairing, and installing residential plumbing systems. This position requires excellent troubleshooting abilities, strong communication skills, and a commitment to providing exceptional customer service while maintaining the highest safety and quality standards.

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Perform service calls involving water heaters, toilets, faucets, garbage disposals, drain systems, water lines, sewer lines, and other plumbing components.
• Install, repair, and replace plumbing fixtures, piping, water heaters, and related equipment.
• Accurately identify plumbing issues and explain repair options to customers in a professional manner.
• Provide outstanding customer service while maintaining a clean and respectful work environment.
• Complete service tickets, estimates, invoices, and required documentation accurately and on time.
• Operate company vehicles safely and maintain tools, equipment, and inventory.
• Ensure all work complies with local plumbing codes, company standards, and safety regulations.
• Participate in on-call rotation as required.
• Maintain a clean, organized work vehicle and report inventory needs.
• Work collaboratively with dispatch, management, and fellow team members to ensure efficient scheduling and customer satisfaction.

• Minimum of 3 years of residential service plumbing experience preferred.
• Strong knowledge of residential plumbing systems, fixtures, and repair techniques.
• Ability to diagnose plumbing issues quickly and recommend effective solutions.
• Experience installing and servicing water heaters, fixtures, drain systems, and water supply lines.
• Ability to read and interpret blueprints and plumbing schematics is a plus.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and time management skills.
• Ability to lift up to 75 pounds and perform physically demanding work in various environments.
• Valid driver's license with a clean driving record.
• Must be able to pass a pre-employment drug screen and background check.

• Tankless water heater experience.
• Drain cleaning and sewer camera inspection experience.
• Experience using tablets or mobile field service software.
• Cross-connection or backflow certification is a plus.
• Competitive pay based on experience
• Weekly pay
• Company vehicle (for qualified technicians)
• Paid Time Off (PTO)
• Paid Holidays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Employee Stock Ownership Plan (ESOP)
• Company-provided uniforms
• Ongoing training and advancement opportunities

At Jenkins Plumbing, we're committed to building a team of professionals who take pride in their work and care about their customers. We offer a supportive, family-oriented culture with opportunities for growth, competitive benefits, and the chance to be part of a 100% employee-owned company where your contributions help drive our shared success.

Jenkins Plumbing Inc. is an Equal Opportunity Employer. Jenkins Plumbing is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.