Warehouse Operations Lead - Team & Shipping Excellence

Location:

USA - Pooler, Clyde Alexander Way

Division:
Solutions

Job Posting

Title:

Team Lead, Operations

Time Type:
Full Time

The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist in forklift operation and certification.

• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

• Responsible for always conducting yourself in a professional manner in appearance and communications.
• May communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.

• The quality control functions include use of the appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• All quality control functions will be processed as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.

• Knowledgeable and complies with relevant ISO standards that impact this position.
• Responsible for executing all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Responsible for cleanliness of warehouse.
• Maintain a clean, neat, orderly work area and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.

• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
• Assist Supervisor in maintaining an appropriate level of employees for a productive workforce.
• Participate in establishing work schedules.
• Ensure schedules are correctly implemented and jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.

• Participate in department meetings.
• Initiate action to prevent non‑conformities related to product, process, and quality system; identify and record any problems; and initiate, recommend, or provide solutions through designated channels.
• Bring all non‑conformities immediately to the attention of the Quality Department.

• Operate equipment such as sit‑down, stand‑up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
• Maintain equipment and report any problems.
• Inspect and perform minor maintenance on forklifts or other equipment daily.
• Operate all equipment safely and efficiently following prescribed work methods.
• Maintain an active forklift…