Payment Specialist

Overview

Responsible for all aspects of accurate payment posting for CBH account. Works closely with Accounting Coordinator to ensure issues are resolved.

• Work with high volume while maintaining attention to detail, accuracy, and excellent oral and written communication skills.
• Computer skills to operate practice management system (e.g., Windows OS, internet searches, email).
• Reliable attendance record.
• Good problem‑solving skills.
• Proficient computer skills.
• Type minimum 40 wpm.
• Detail oriented, well organized, outstanding listening skills.
• Perform under pressure in a calm manner.
• Basic math skills with high accuracy.
• Positive attitude, flexible, team player.

Minimum of Associate Degree in Accounting or Business from an accredited college or university. Relevant years of experience may be considered in lieu of formal education.

A minimum of two years previous work experience as Payment Posting Specialist or Accounting is required.

Mainly sedentary work, may require walking, bending, standing and carrying light items such as files, manuals, and medical records.

• Completes payment entry in timely and accurate manner.
• Posts payments to practice management system.
• Records batch totals with date and initials on payment receipt spreadsheet.
• Balances batches and runs transaction reports.
• Communicates and documents payment denials in the practice management system and to billing representative in a timely manner.
• Identifies payments not paid at the allowed/contracted amount and communicates to billing representative.
• Posts cash receipts and EOBs.
• Maintains professional knowledge of medical billing and coding procedures, insurance carriers, federal programs, etc.
• Assists with bank reconciliation as needed.