Office Manager - UBHCC

Receptionist Office Leadership

Provide leadership and support to all members in Receptionist office, liaison for Prescriber(s) and monitor productivity and ensure office functions efficiently.

• High school diploma or equivalent.
• Office management experience and healthcare technology preferred.
• Psychiatric/Behavioral Health experience preferred.
• Ability to perform basic office needs.

• Manage and monitor activities of Receptionist staff.
• Provide training, coaching and correcting to Receptionist staff when needed.
• Provide problem solving, special request and issue resolution.
• Manage and monitor productivity of Prescriber(s).
• Manage and monitor office supplies and budget.
• Work closely with Clinical Manager using efficient and cost-effective approaches to ensure clinic runs efficiently.
• Manage and conduct Health and Safety drills and inspections.
• Answer phone calls, voicemails, letters and other correspondences appropriately.
• Coordinating a variety of office activities and meetings.
• Acting as first point of call for office related issues and concerns.
• Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.