Drive Thru Operator

General

Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Any and all other tasks assigned

• Employee Meals
• Promotion and Growth Opportunities
• One-on-One Initial Training
• Earn Your Wings Program
• Flexible Scheduling
• Associate Emergency Foundation

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress
• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Steak n Shake is an American restaurant that has been around since 1934. We serve the highest quality burgers and milkshakes possible for the lowest possible price.