Food & Consumables Coach

Position Summary & Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates while touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilization of technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit & loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensures sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently and effectively, and promoting a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Builds high‑performing teams embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging. Creates opportunities for all associates to thrive and perform.

Guides associates to act with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart’s values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company by creating a positive impact for associates, customers, members, and the world. Serves customers and members by putting the customer first, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.

Strives for excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Health: medical, vision, and dental coverage. Financial: 401(k), stock purchase, and company‑paid life insurance. Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Additional: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Live BetterU is a Walmart‑paid education benefit program for full‑time and part‑time associates, supporting high‑school completion to bachelor’s degrees, including English…