Call Center Outbound Business Account Representative

Overview

Employer Industry: Telecommunications

Why consider this job opportunity:

• Medical, dental, and vision plans available from day one
• Life insurance coverage for self, spouse, and children
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for advancement and a collaborative work environment

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of the employer's products to assist customers with inquiries and demonstrate value
• Problem-solve and encourage customers to commit to services

• A proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training required
• Associate's degree or higher preferred

• Experience in customer service within a telecommunications environment
• Familiarity with Sales Force or similar CRM systems
• Strong communication skills and ability to build rapport with clients
• Demonstrated track record of meeting or exceeding sales targets
• Ability to work collaboratively in a team-oriented environment

#Telecommunications #Sales Opportunity #Customer Service #Career Growth #Benefits Package

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.