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Call Center Agent I, Central Access Services

Job in Port Angeles, Clallam County, Washington, 98362, USA
Listing for: Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center)
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 38000 USD Yearly USD 27000.00 38000.00 YEAR
Job Description & How to Apply Below
ABOUT OLYMPIC MEDICAL CENTER:

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

FTE:100%
WORK SHIFTDaysPAY RANGE:$19.62 - $27.66

UNION:

SHIFT DIFFERENTIALS/PREMIUMS:

Weekend & Holiday

Shifts:

No

On Call

Shifts:

No

JOB DESCRIPTION:

Provides excellent customer service according to Olympic Medical Center standards. Manages incoming phone calls and messages from a central call center for all OMP provider-based clinics and Hospital Outpatient Departments, as assigned. Documents telephone messages into EHR and routes them to appropriate departments. Schedules appointments. Answers inquiries.

EDUCATION High School diploma or GED required.

EXPERIENCE Customer Service, Reception or Call Center experience preferred; knowledge of medical terminology preferred.

LICENSURE/CREDENTIALS None.

BENEFITS INFORMATION: for information about our benefits.

Equal Employment Opportunity (EEO) Statement:

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit (Use the "Apply for this Job" box below)..
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