Shift Lead -KFC​/TB-E143010

We are looking for Shift Manager candidates to join our KFC team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management.

• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

• Previous experience in a leadership role in the food service industry (preferred)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
  
  Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

• Create and maintain a guest first culture in the restaurant
• Operate with Sense of Urgency to deliver speed targets
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards
• Minimize waste

• Benefit Package:
  Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Employee Meals

• You must be 18 years old
• Full-Time, Part-Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity.

At Orchard, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.