Information Clerk - Olympic National Park

About Discover Your Northwest (DYNW)

DYNW is a 501(c)(3) nonprofit organization that supports public land agencies in the Pacific Northwest. Learn more about DYNW online coverNW.org.

We are dedicated to promoting the discovery of Northwest public lands, enriching the experience of visitors, and encouraging stewardship of these special places today and for generations to come.

A DYNW cashier/information clerk is responsible for cashiering, stocking shelves, answering questions about merchandise, providing safe and accurate information on partnered public lands surrounding their location, opening and/or closing the sales area each day, and other duties as assigned. The position reports to the Branch Manager. The Branch Manager will establish the cashier/information clerk’s work schedule and evaluate their job performance.

• Title:
  
  Cashier/Information Clerk
• Duration:
  April October
• Days of the Week: variable but reliable schedule once set
• Hours:
  
  : shoulder season. : summer season.
• Note:
  
  The position is seasonal part time and subject to workload requirements and availability of DYNW and/or agency funds, facility access, and adequate agency staffing on site. We expect this position to be needed through October.
• Compensation range: $19.00 per hour depending on location and experience.

Retail operations are critical to advancing DYNW’s mission–a cashier Information clerk is directly responsible for successfully implementing daily retail operations at DYNW visitor operations. This position includes daily interaction with the public, interfacing with public lands managing agencies and staff, commanding a mastery of local interpretive information, interfacing with DYNW’s accounting and administrative staff, and incremental data entry for reports.

The position is based at the Olympic National Park Visitor Center in Port Angeles, WA, and provides management and front of house support, including stocking, staff training, opening and closing procedures, and operational assistance for Discover Your Northwest’s retail operation at the Port Angeles Visitor Center. This position reports directly to the Branch Manager in Port Angeles, WA.

• Providing outstanding customer service and ensuring that visitors are served promptly, courteously and satisfactorily.
• General cashiering; ensuring that transactions are accurately conducted and properly entered into the cash register.
• Monitoring the level of merchandise on shelves; receiving inventory shipments and restocking when necessary.
• Sharing public input with the Branch Manager regarding retail items, public feedback, and opportunities for operational improvement.
• Working closely with the Branch Manager to ensure that visitor feedback is taken into consideration in the operation of the sales area, maintaining public and office spaces for organization and cleanliness, providing safe and accurate information to the visiting public, interfacing with agency personnel.
• Assisting in counting inventory; applying price labels, etc.
• Recording and/or entering sales data into online and/or local databases for sales, tax, and pass reporting and compliance.
• Other duties as assigned.

• Preferred, a valid driver’s license and reliable transportation on a regular basis to/from Port Angeles.
• Working conditions include climate-controlled locations, such as office and sales floor, as well as locations with limited or no climate conditions such as warehouse space, storage area, and exterior locations in varying weather conditions and temperatures.
• Ability to speak with small, medium, and large groups of people for informal conversations on recreation activities and product questions.
• Ability to move throughout the walkways and parking areas of assigned workplace in varying weather conditions required.
• Ability to move through the sales floor and storage/office area(s) of assigned workplace, frequently carrying boxes and or bags of inventory required.
• Ability to squat, lift, and reach required for stocking and inventory management required.
• Ability to lift 20 lbs. required.
• Must be able to staff a point of sale desk in a standing or seated position for extended periods.
• Must be able to enter information into a digital database and leverage basic math skills.
• Work is on weekends as scheduled.

For more information on DYNW and its partners, visit our website at (Use the "Apply for this Job" box below)..

DiscoverNW.org.