Talent & Development Coordinator

Position Overview

The Learning & Development Coordinator is responsible for administering and supporting procedural documentation and compliance-related systems across Motiva. This role serves as a key resource for employees, subject matter experts, and business stakeholders by ensuring training materials, procedures, policies, and records are accurate, current, accessible, and compliant with organizational requirements.

• Administer and maintain ATR Smart Procedures, Policy Tech, and other document management systems; manage user access, system functionality, troubleshooting, and process improvements.
• Support system testing, upgrades, and implementation activities.
• Train and support new and existing subject‑matter experts on ATR Smart Procedures and related systems.
• Train new employees during onboarding on Smart Procedures and Policy Tech.
• Develop and maintain training materials, user guides, and procedural documentation.
• Provide ongoing user support and promote adoption of learning and documentation processes.
• Serve as the PAMC Records Focal Point; coordinate and track plant‑wide policy and procedure review compliance.
• Maintain records and documentation in accordance with company requirements and established review schedules.
• Generate compliance reports, metrics, and performance dashboards; analyze data to identify trends, risks, and opportunities for process improvement.
• Collaborate with stakeholders to enhance learning, documentation, and compliance processes; act as liaison to troubleshoot and manage user access issues.
• Participate in compliance‑related audits.

Required

Education and Experience:

• High School Diploma or GED.
• Minimum of 3 years of experience in training administration, document management, records management, compliance support, or systems administration.
• Strong proficiency in Microsoft Excel (data extraction & analysis, compliance and audit reporting, metric tracking and dashboard development, managing large datasets).
• Strong proficiency in Microsoft Word and PowerPoint.
• Experience using enterprise software systems, databases, and document management platforms.
• Ability to create and deliver presentations, training sessions, and learning materials.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to work independently and exercise sound judgment with minimal supervision.
• Effective verbal and written communication skills, including basic technical writing capabilities.

Preferred

Education and Experience:

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, Information Systems, or a related field.
• Experience administering document management systems or compliance platforms.
• Experience with Smart Procedures, Policy Tech, ATR, or similar enterprise document management systems.
• Technical writing experience and/or technical writing certification.
• Experience facilitating classroom, virtual, or on‑the‑job training programs.
• Experience supporting compliance, operational excellence, quality management, or continuous improvement initiatives.
• Familiarity with retention records requirements, governance processes, and document control best practices.
• Knowledge of adult learning principles.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information, or other protected status under federal, state, or local laws.