Customer Service Representative

About Your Future with Distribution International

Are you looking for a career with an industry leader that drives the future of energy‑efficient insulation and building material products? Distribution International is a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. We reward your contributions and encourage you to take ownership of your career.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Maintain a positive rapport with customers and provide world‑class service.
• Collaborate closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.
• Use computer skills to process and review dealer orders, requests and system‑generated acknowledgements.
• Perform any other duties, tasks or responsibilities as assigned.

• Minimum of 18 years of age.
• Valid driver’s license if operating a vehicle for company purposes.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic, and engaging personality.
• Excellent communication skills, both verbal and written.

Type of

Travel Required:

Local
Amount of

Travel Required: